Customer Retention Specialist

Job Reference: BBBH77638

Posted by: Faye Pooke

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Contract
Industry: Sales
London, UK
£60000.00 – £60000.00 per annum

Description of role:

Job Title: Customer Retention Specialist

Salary: c£60,000 + Commission

Location: London, Hybrid

Contract: 9 Month Contract

Is this your next role?

Do you have account management/client renewal experience?

Are you keen to work with a growing global tech company?

I am currently working with a customer engagement driven tech company changing the world of AI.

  • As their Customer Retention Specialist, you will manage client relationships throughout the contract life-cycle ensuring timely renewals.
  • You will work closely with the sales team to identify up-sell and cross-sell opportunities

Experience required?

  • Proven experience of renewals or account management
  • Software sales experience; SaaS or subscription sales
  • Experience of using Salesforce CRM

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