Facilities Manager

Job Reference: BBBH73363

Posted by: Sophie Boyle

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Permanent
Industry: Insurance
London, UK
£50000 – £60000 per annum

Description of role:

Facilities Manager

5 days in office

City of London

Competitive salary + benefits

Temp to Perm

Is this role for you?

This role entails assisting the Senior Facilities Manager (SFM) in daily operations, ensuring consistent service delivery to all stakeholders, with a primary focus on the London office and London-centric functions. The position involves a proactive and adaptable approach to supporting tasks and team management on a daily basis, as well as overseeing third-party contractors for reactive and preventive maintenance of both hard and soft services.

Key Accountabilities

The role involves supporting the Senior Facilities Manager (SFM) by managing the day-to-day general arrangements, working closely with facilities colleagues. It includes managing three direct reports, encouraging and mentoring select Facilities staff in line with the client values. The candidate will support the SFM where needed, stepping in during her holidays or assignments. Responsibilities include incorporating SMART objectives and reviewing current Standard Operating Procedures (SOPs) to elevate service provision in line with the company’s direction. The role also involves leading daily tasks, managing front-of-house operations, monitoring the helpdesk, and identifying workloads. The candidate will be responsible for ensuring all preventative maintenance is in place, avoiding any budget or environmental impacts without due cause. Active participation in team meetings and regular one-on-one sessions is required. Championing health and safety, ensuring compliance with regulations, supporting the team to adhere to legislation, conducting risk assessments, and undertaking Display Screen Equipment (DSE) assessments are crucial tasks. The role also includes playing a vital part in ensuring zero risk to employees, premises, and business reputation, actively participating in projects such as office moves, changes, and refurbishments, and traveling to other offices as required.

Person Specifications

The ideal candidate should have previous management experience, with a successful track record in a similar role, preferably spanning 4+ years. Familiarity with mentoring as part of developing the overall Facilities strategy is essential, ensuring the growth and development of team members. An IOSH qualification is required, along with expertise in Health and Safety compliance systems and methodology to maintain a safe and compliant working environment. The candidate must be tech-savvy, demonstrating proficiency in IT skills, particularly Excel, Word, and Outlook, to effectively manage data, generate reports, and streamline communications. Excellent verbal and written communication skills are crucial, with the ability to engage and collaborate with stakeholders at all levels, fostering strong professional relationships. The role demands a team player who is passionate about facilities management, possesses a “can do” attitude, and has a hands-on approach to problem-solving. A proactive and solutions-focused mindset, capable of anticipating challenges and driving initiatives to successful outcomes on a daily basis for the office, is essential. This is a hands-on role that requires flexibility and a willingness to cover various shortfalls, such as assisting with office relocation’s, covering reception duties, or even unblocking a toilet. The candidate must be adaptable, ready to tackle a wide range of tasks to ensure smooth and efficient facility operations.

Skills

  • Attention to detail
  • Technical skills
  • Analytic problem solving
  • Communication
  • Time management
  • Flexibility
  • Working in a team

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