Description of role:
Recruitment Operations Support
About the Role
Our client is looking for a resilient and proactive Recruitment Operations Support professional to help drive smooth day-to-day operations across HR, IT, office management, compliance, and internal communications. This role requires someone with a thick skin, a can-do attitude, and the ability to handle challenging situations and personalities without taking things personally. You will be the first point of contact for IT and facilities-related queries, support onboarding and training, and maintain compliance with internal policies and procedures. This is a hands-on role where no two days are the same, so we’re looking for someone who thrives in a dynamic environment and is always ready to jump in where needed.
Key Responsibilities
Onboarding & HR Support
- Facilitate onboarding for new hires, including IT setup, New Starter Packs, and CRM training.
- Co-manage the HR portal, overseeing recruitment documentation and leave tracking.
- Help create a welcoming and energetic office atmosphere.
IT & Systems Support
- Work with IT providers to troubleshoot technical issues and support remote working solutions.
- Oversee hardware procurement and upgrades, ensuring seamless IT operations.
- Manage the starter/leaver process, ensuring all system integrations are in place.
- Provide first-line technical support before escalating issues.
- Maintain company-wide email groups and system links.
- Oversee the company intranet (SharePoint) to improve internal communication.
Compliance & Data Integrity
- Run GDPR reports, resolve coding issues, and manage permission requests.
- Upload candidate registration forms and conduct regular compliance audits.
- Assist the contracts team with ensuring candidate compliance with framework standards.
- Prior experience in compliance would be a strong advantage.
Office & Facilities Management
- Oversee office procurement, including supplies, catering, and maintenance.
- Manage the company switchboard and front-of-house services.
- Assist in organising internal events and company meetings.
- Be ready to step in wherever needed-this is an all-hands-on-deck role!
Who You Are
- Resilient and adaptable, able to handle difficult personalities and fast-changing priorities.
- A problem-solver with a proactive mindset and strong communication skills.
- Tech-savvy, with experience in IT troubleshooting and CRM management.
- Knowledgeable in GDPR and compliance regulations (or eager to learn).
- Energetic and approachable, helping set the tone for a positive office environment.
- Comfortable taking on new challenges beyond your job description when needed.
Why Join Us?
- Play a key role in a dynamic and collaborative internal operations team.
- Work in a fast-paced environment where no two days are the same.
- Gain hands-on experience across HR, IT, and compliance functions.
- Be part of a team that values initiative, resilience, and a great office atmosphere.
- Opportunities for career growth and skill development.
- 4 days in office – New offices near Oxford Circus
- Salary: £35,000 – £42,000 DOE

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